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A growing business will experience all kinds of change. Your Business Core may be strong and your Systems may be efficient and effective but various types of change that impact your business are inevitable. According to the Business and Industry Portal of the Queensland Government, Australia,
there are three major types of change that may influence your business:
Developmental Changes
This is a change that you may make to your Systems or operations. If you have created a fortified Business Core, you will have documented Systems already working in your business. When you designed your Systems they were the most effective operations that you knew of at the time. However, as you move forward, there may be improvements that you should make to a system to improve its effectiveness. This is easy when all you have to do is analyze the elements of your existing process and change only certain parts of it.
These are mostly, small steps that can be implemented without a lot of effort and your workers and affiliates can see exactly how the change will adjust what they are currently doing. Sometimes, technology and industry advances may be the reasons that indicate change and training on new skills will be required. In this case, you should bring in experts if necessary or you may decide to do the training and coaching yourself. Always use your best training and coaching skills if you are the teacher. If you keep your workers informed and they understand how the change will improve your Business Core, the change should evolve smoothly with acceptance by all involved.
Transitional Changes
At some point, you may discover that a System needs to be added or completely replaced. This may result from technology advances or industry changes. This change will probably be very uncomfortable for your workers or affiliates because it will disrupt strongly ingrained and habitual practices. This is hard for anybody. It is critical that you help everybody understand how this change fits into your Business Core and what the potential benefits to the business and employees will be. Leave no unclear and potential impacts out of your introduction to the change. Help everyone know that you will need any suggestions or questions shared as soon as they come up. If training is required, use experts or good training and coaching skills.
Transformational Changes
This by far is the hardest type of change to manage. In this situation, you may be required to implement complicated technological changes, change the nature of your service or product, or make severe changes in several systems because of market competition or some other force. A strong Business Core will make harsh change manageable although still difficult. In most situations, the Mission and Values will remain static, but a drastic change may involve changing your Vision, Management Strategy, Talent requirements or Systems.
This type of change is extremely difficult, but it can be managed efficiently also. Using your established Business Core as a reference, you can address each element of the Core one at a time, changing what is as needed. As in all important business decisions and processes, involve your workers and affiliates in the planning, implementing, and evaluating of your new Systems and objectives. A positive approach and desire for learning new things will help you become successful as you work on this complex challenge.
Change management skills are some of the most valuable skills that an entrepreneur can possess. Mastering change management skills will help you grow faster than many of your competitors who don’t recognize their importance. Change will occur whether we manage it or not.
